One of the most annoying emails for FBA sellers to receive from Amazon starts with “Refund initiated for order #102-12345-67890.” Getting a return notification is not only annoying, but it can sometimes spark a few fearful questions. Is this return one of the high priced items I just sold? Is the buyer going to say that
Seller Central Tip #5 – Fixing Stranded Inventory
Today we’re discussing our next Seller Central Tip in this series: Tip #5 – Fixing Stranded Inventory. For a recap of our Seller Central Tips so far, here are the previous posts: Tip #1 How to Check if “Returned” Items are Actually Returned to FBA Tip #2 How to Get Reimbursed for Unfulfillable Inventory Tip
Seller Central Tip #1 – How to Check if “Returned” Items are Actually Returned to Amazon FBA
It happens probably more often than you know. A customer requests a refund from Amazon but never actually returns the refunded item. Amazon is supposed to automatically reimburse you once 45 days has past, but sometimes Amazon “forgets.” Of course, Amazon doesn’t really forget, but for some reason, these reimbursements are not done 100% of
My Top 6 Manual Amazon FBA Repricing Strategies
No matter if you have one hundred, one thousand, or even ten thousand items in your Amazon inventory, having your items priced competitively is one of the best ways to increase profits. No matter how long your inventory has been sitting in an Amazon warehouse, it’s very likely that new competition has come into the
How to Handle California Proposition 65 (Prop 65) Warning in Your Amazon Listings
Recently Amazon sent out an email to many Amazon sellers telling them they have inventory that does not have an updated California Proposition 65 (“Prop 65”) warning. In this blog post, I’ll share with you what Prop 65 is, how it impacts your Amazon business, how you can find which items are impacted by this
Seller Central Tip #6 – The Magic Words for Communicating with Seller Central
Nothing is more frustrating than trying to get your point across to a Seller Central representative and feeling like you are continually being misunderstood. In previous blog posts, we have covered ways to handle different glitches within the Amazon inventory system – some of which require opening a case and sending a written message to
How to Provide Box Level Details on Amazon FBA Shipments
If you’ve been reading your seller emails from Amazon, you know that starting November 1, 2016, FBA sellers will be required to provide box level details of the contents of their shipments to FBA warehouses. Failing to provide those details will incur a fee for your shipments of 15 cents per item. Additionally, Amazon has
How to Find Out Exactly Which Items Will Be Charged Long Term Storage Fees
UPDATE: Amazon has recently updated their Inventory Age report, and this post is now outdated. What I teach below still works, but there is now a much easier way to find what you’re looking for. Click here see my latest training report on how to find out exactly which items will be charged a Long Term
Seller Central Tip #4 – How to Check for Reimbursable Lost Items
Recently we’ve been running a blog series called Seller Central Tips, including posts on the following topics: Tip #1: How to Check if “Returned” Items are Actually Returned to FBA Tip #2: How to Get Reimbursed for Unfulfillable Inventory Tip #3: How to Handle FBA Inbound Shipment Problems Today we’ll look at Tip #4: How to Check
Seller Central Tip #3 – How to Handle FBA Inbound Shipment Problems
Does this look familiar? Hello (AMAZON USER NAME), We discovered a problem while we were receiving your inbound shipment (SHIPMENT ID). We are taking the necessary steps to remedy the situation and receive your inventory. Please note that select problems may result in an unplanned service fee. The problem