I admit the topic of “end of year reports” is not all that exciting, but it’s very necessary… in fact, if you don’t do this right it could have some negative impacts on your business. No matter if you sell on Amazon as a serious income stream or as an occasional hobby, you’re still required
How to Handle Unfair Amazon Reimbursements For Damaged or Lost Inventory
When Amazon loses or damages one of your inventory items, it is their policy to either 1) find a replacement for your lost/damaged inventory, or 2) reimburse you the replacement value of your lost inventory (less any applicable FBA and selling on Amazon fees, of course). This is how most people imagine this reimbursement policy
Amazon FBA IPI Score 2022 – What We Know So Far
While many aspects of the IPI (inventory performance index) remain a mystery for Amazon FBA sellers, in this blog post we want to compile what information we do know about how the IPI works and what it means for us as Amazon sellers moving forward. What is IPI and why should I care? The IPI
How to Fix Amazon’s Potential High Price Error Alerts
“Listings deactivated for potential pricing error” Just seeing that phrase in the subject line of an email from Amazon can cause me to lose my mind. But then I remind myself that there are some steps I can take to fix this potential error and get my listings reactivated once again. Before we jump into
Spring Cleaning for a Profitable FBA Business
It’s almost spring! This is the perfect time of year to do a little spring cleaning of your Amazon FBA inventory. Let me ask you a question. How often do you look at your inventory at Amazon? For most sellers, we don’t take a look all that often. Sure, we might look at our inventory
Increase Your Amazon FBA Seller Feedback Score + Feedback Genius Review
Let’s face it. The days of keeping a 100% feedback score on your Amazon selling account are gone. Changes to Amazon’s feedback policies and guidelines for interacting with customers have made it more difficult to get negative feedback removed so that you can keep a 100% feedback score. But that doesn’t mean that you don’t
How to Request Reimbursement for Damaged Amazon FBA Removal Orders
Sometimes when we create a removal order, the items we have sent back to us get damaged. Maybe you decided to have a pair of shoes sent back and the Amazon warehouse shipped the shoes back in a plastic bag causing the shoe box to get crushed beyond repair. Or maybe you returned a toy
Podcast Episode 013 : Communicating with a Seller Central Support Rep
Nothing is more frustrating than trying to get your point across to a Seller Central representative and feeling like you are continually being misunderstood. When you’re already annoyed with the issue you’re needing to bring to Amazon for help and the answers you get from a Seller Central rep don’t seem to help, then that
How to Open an Amazon Seller Support Ticket (and Get Phone Support if Necessary)
Let’s face it. At some time or another, you’re going to need to open up a support ticket with Amazon Seller Support in order to fix an issue that’s impacting your Amazon business. The good news is that Amazon has multiple options in order for you to get the support you need. The bad news
6 Steps to Take When an Item is Returned to Amazon
One of the most annoying emails for FBA sellers to receive from Amazon starts with “Refund initiated for order #102-12345-67890.” Getting a return notification is not only annoying, but it can sometimes spark a few fearful questions. Is this return one of the high priced items I just sold? Is the buyer going to say that
