Sometimes when we create a removal order, the items we have sent back to us get damaged. Maybe you decided to have a pair of shoes sent back and the Amazon warehouse shipped the shoes back in a plastic bag causing the shoe box to get crushed beyond repair. Or maybe you returned a toy
How to Open an Amazon Seller Support Ticket (and Get Phone Support if Necessary)
Let’s face it. At some time or another, you’re going to need to open up a support ticket with Amazon Seller Support in order to fix an issue that’s impacting your Amazon business. The good news is that Amazon has multiple options in order for you to get the support you need. The bad news
How to Improve Your IPI Score for Amazon FBA
Stephen and I had the opportunity to talk with Amazon employees at the Seattle headquarters earlier this year, and the IPI score was the number one topic I wanted to ask them about. There seems to be a lot of confusion and frustration among FBA sellers over the IPI score and its ramifications, and the
How To Manually Reprice Your Amazon FBA Inventory
You found some great products, bought them, priced them, labeled them, and sent them off to Amazon. Now what do you do? Of course you go out and look for even more inventory, but how often do you think about the prices of your inventory that’s sitting in a FBA warehouse? Prices in brick-and-mortar stores change
Spring Cleaning for a Profitable FBA Business
It’s spring! This is the perfect time of year to do a little spring cleaning of your Amazon FBA inventory. Let me ask you a question. How often do you look at your inventory at Amazon? For most sellers, we don’t take a look all that often. Sure, we might look at our inventory levels
How to Run “End of the Year” Inventory & Sales Reports for Tax Purposes
I admit the topic of “end of year reports” is not all that exciting, but it’s very necessary… in fact, if you don’t do this right it could have some negative impacts on your business. No matter if you sell on Amazon as a serious income stream or as an occasional hobby, you’re still required
Seller Central Tip #6 – The Magic Words for Communicating with Seller Central
Nothing is more frustrating than trying to get your point across to a Seller Central representative and feeling like you are continually being misunderstood. In previous blog posts, we have covered ways to handle different glitches within the Amazon inventory system – some of which require opening a case and sending a written message to
6 Steps to Take When an Item is Returned to Amazon
One of the most annoying emails for FBA sellers to receive from Amazon starts with “Refund initiated for order #102-12345-67890.” Getting a return notification is not only annoying, but it can sometimes spark a few fearful questions. Is this return one of the high priced items I just sold? Is the buyer going to say that