Recently we’ve been running a blog series called Seller Central Tips, including posts on the following topics:
Today we’ll look at Tip #4: How to Check for Reimbursable Lost Items
4) For any shipments older than three days past delivery with a “Receiving” status, click the shipment name to bring up the shipment info, then click “Reconcile” to see what problems might have occurred during the process of scanning in your items at the warehouse. You will see either a positive number or a negative number in the “Discrepancy” column, depending on whether the warehouse workers found extra items or whether they couldn’t find an item. Either way, at this point you’ll need to click the drop down menu under the “Action Required” column.